The legal position of a company director is substantially different from that of an employee. Directors owe statutory duties to the company under the Companies Act 2006, to shareholders and — in some respects — to creditors. Breach of those duties can give rise to personal liability: claims against the director personally, not just against the company. A company may have a liability that it can absorb; a director whose personal assets are exposed does not have the corporate veil to protect them.
Directors' and officers' (D&O) insurance is designed to address this exposure. Yet it remains one of the most misunderstood business insurance products — and the consequences of inadequate cover at the moment of a significant claim can be severe.
Why Directors Face Personal Liability
The foundational point is that a director is not merely an employee. They hold a legal office with specific statutory obligations, and breach of those obligations creates personal exposure.
Companies Act 2006 duties include:
- Duty to act within powers (s171)
- Duty to promote the success of the company (s172)
- Duty to exercise independent judgement (s173)
- Duty to exercise reasonable care, skill, and diligence (s174)
- Duty to avoid conflicts of interest (s175)
- Duty not to accept benefits from third parties (s176)
- Duty to declare interests in proposed transactions (s177)
A director who breaches these duties may be personally liable to the company for loss suffered, and in cases of fraud or dishonesty, to third parties as well.
Insolvency exposure is a particularly significant risk. Where a company becomes insolvent, an insolvency practitioner may pursue directors personally for:
- Wrongful trading (s214 Insolvency Act 1986) — allowing the company to continue trading when the director knew or should have known there was no reasonable prospect of avoiding insolvent liquidation
- Fraudulent trading (s213) — where the business was carried on with intent to defraud creditors
- Transactions at an undervalue and preferences — where assets were disposed of or creditors preferred in the run-up to insolvency
- Disqualification proceedings — under the Company Directors Disqualification Act 1986, which can bar a director from acting for up to 15 years
Regulatory investigations are increasingly common. The FCA, Competition and Markets Authority, HMRC, the Environment Agency, and sector-specific regulators all have powers to investigate and take action against individuals, not just companies. The cost of responding to a regulatory investigation — even one that ultimately finds no wrongdoing — can run to hundreds of thousands of pounds in legal fees.
Directors' and Officers' (D&O) Insurance
D&O insurance provides cover for the personal legal liability of directors, officers, and sometimes senior managers of a company. It covers:
Side A coverage — the most important element for individual directors. Covers the personal liability of the director when the company cannot or will not indemnify them — typically in an insolvency, where the company has no money, or where indemnifying the director would be legally prohibited.
Side B coverage — reimburses the company when it has indemnified a director. The company first pays the director's defence costs and then recovers from the insurer.
Side C coverage (entity cover) — covers the company itself for certain claims (particularly securities claims in public company context).
For directors of private companies, Side A is the most critical element — the personal protection that kicks in when corporate indemnification is unavailable.
What D&O covers:
- Defence costs (legal fees in responding to claims or investigations)
- Judgements and settlements arising from covered claims
- Regulatory investigation costs (in many modern policies)
- Employment practices liability (in management liability variants — see below)
What D&O typically does not cover:
- Fraud or dishonesty (deliberate criminal acts, once established)
- Prior known circumstances (claims arising from events known before inception)
- Bodily injury and property damage (covered by separate liability policies)
- Professional negligence (covered by professional indemnity insurance)
Management Liability Policies
A management liability (ML) policy is a broader policy that combines D&O insurance with related covers:
- Corporate legal liability — covers the company's own liability for certain management decisions
- Employment practices liability (EPL) — covers claims by employees for discrimination, harassment, wrongful dismissal, and breach of employment contract
- Crime/fidelity — covers losses from dishonest acts by employees (theft, fraud, embezzlement)
For small to medium businesses — including companies with HNW owner-directors who may also be the largest employer — a management liability policy is typically more appropriate than standalone D&O, as it addresses the full range of management-related exposures in a single policy.
Employment practices liability deserves particular attention. Since the abolition of Employment Tribunal fees in 2017, claim volumes have risen significantly. An unfair dismissal claim, a discrimination allegation, or a harassment complaint can all create significant costs for the employer — legal fees, settlement sums, management time — and EPL cover protects against these.
Personal Asset Exposure: The Practical Risk
Many directors — particularly of closely held companies — have personal assets that are exposed if a liability claim exceeds the D&O policy limits or falls outside cover.
Key scenarios:
Personal guarantees on company borrowings: directors who have guaranteed bank loans or overdraft facilities are directly exposed if the business fails and the lender calls in the guarantee. D&O insurance does not cover personal guarantee liability (it is not a liability arising from directorial duties — it is a contractual obligation voluntarily assumed). This exposure is best addressed through life insurance, critical illness cover, or — in some structures — insurance specifically designed to cover guarantee obligations.
HMRC personal liability: HMRC has increasing powers to hold directors personally liable for company tax debts in cases of fraud or deliberate evasion. The Finance Act 2020 expanded HMRC's powers further, creating joint and several liability for company directors in certain insolvency scenarios. Tax investigation insurance (see legal expenses guide) covers investigation costs; it does not cover the underlying tax debt.
FCA enforcement: For directors of regulated financial services businesses, FCA enforcement action can be financially devastating. The FCA can impose fines, suspend authorisation, and ban individuals from working in the financial services industry. D&O policies typically cover FCA investigation costs; specific regulatory liability cover should be confirmed.
Limits: How Much D&O Cover Is Enough?
Setting D&O limits is inherently difficult because the range of potential claims is wide. Practical considerations:
- Company size and turnover — a £1 million turnover business has a different risk profile from a £50 million one
- Industry — heavily regulated industries (financial services, healthcare, food production) carry higher regulatory risk
- Number of employees — more employees means more EPL exposure
- Complexity of financial structure — complex group structures, related-party transactions, or offshore elements increase risk
- Banking and lender relationships — the more bank debt, the greater the lender scrutiny and potential wrongful trading risk
As a broad guideline, private company D&O limits typically range from £1 million to £10 million. For companies with significant debt, complex ownership structures, or operations in heavily regulated sectors, limits at the higher end are appropriate.
D&O for Non-Executive Directors
Non-executive directors (NEDs) face a particularly acute D&O risk. They typically have no direct operational involvement in the company's activities — they cannot easily defend themselves on the basis that they oversaw the relevant decisions — and they usually have no indemnity from the company in the event of insolvency (the company has failed, so indemnification is unavailable).
For individuals who sit as non-executives on boards — whether investee company boards as part of a private equity relationship, charity trustee boards, or advisory boards with any formal NED responsibility — personal D&O cover is important. Some organisations will confirm that their corporate D&O policy extends to NEDs; others will not. A NED accepting a board appointment without confirmed D&O cover is taking a personal risk.
Charity and NFP Trustee Liability
Trustees of charities, foundations, and other non-profit organisations face similar personal liability exposure to company directors — and often with less awareness of that exposure. The Charities Act 2011 places specific duties on charity trustees, and breach can give rise to personal liability.
Trustee indemnity insurance (TII) is the charity equivalent of D&O, covering trustees' personal liability for breach of duty. It is available from specialist charities insurers (Ecclesiastical, NFU Mutual, Markel) and should be confirmed as in place before accepting any trustee appointment.
Keeping D&O Cover Current
D&O insurance should be reviewed:
- Annually at renewal — limits, breadth of coverage, and premium should all be assessed in the context of the company's current risk profile
- Before major transactions — a company sale, a significant acquisition, or the raising of new capital all change the risk profile
- When the board changes — a new director joining or leaving should trigger a review of whether cover adequately reflects the current board
- When entering new regulated markets — expansion into financial services, healthcare, or other regulated sectors increases regulatory exposure
D&O and management liability insurance is a commercial insurance product. Policy terms, exclusions, and coverage vary significantly between insurers. This guide is for general information and does not constitute legal or insurance advice. Independent specialist advice from a commercial insurance broker should be sought.
How Global Investments Can Help
Directors of growing businesses and HNW owner-managers often have significant personal assets exposed to risks that their companies' insurance programmes do not adequately address. Our advisers work with business owners to identify the gaps between corporate insurance cover and personal exposure, and to ensure that D&O and management liability programmes are structured appropriately for the company's size, sector, and risk profile.
If you are a director or trustee who has not recently reviewed your personal liability exposure — or who has accepted new board positions without confirming that appropriate D&O cover is in place — a structured review is a worthwhile exercise. Contact us to discuss your situation.
This guide is for general information only and does not constitute financial or insurance advice. Policy terms, premium rates, and insurer eligibility criteria change — always verify current terms with a qualified independent adviser before taking out any policy.